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Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to: [email protected]

Copyright and Trademark Notice

4/6/2006
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

4/6/2006
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Links

4/6/2006
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Minimum Purchase Amount

1/8/2018
In order to checkout minimum purchase of $500 is required.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

4/6/2006
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Multiple Product Orders

4/6/2006
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

4/6/2006
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ink 4 Cake reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

4/6/2006
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products

4/6/2006
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 12:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy

4/6/2006
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

4/6/2006
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Returns

4/6/2006
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 15 days from the date of purchase.

Shipping Policy

4/6/2006

**Most orders are shipped via Fedex Ground for Continental USA only. Please refer to Transit Map below for time frame delivery .




*This map illustrates service schedules in business days as of March, 2019 for FedEx Ground shipments.

Overnight FedEx Orders:

Overnight orders placed before 11:59 am Eastern Time will be shipped same day.

  • Orders received before 11:59 AM Eastern time will ship the same day, provided the product ordered is in stock.
  • If Overnight order is placed after that time please call us toll free at 855-Ink4Cake to check if we can accommodate your order.
  • Fedex Express Cut off time is 3:30 pm Eastern Time for guaranteed delivery.

Overnight orders placed on Friday will be delivered *next business day  .For Saturday delivery you must call us and request quote for Fedex Exprees Saturday delivery. Fedex charge extra fee for this service .

  • Orders received after 11:59 AM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
  • **NEW** Saturday delivery is available! Overnight orders placed on Friday will ship with FedEx Express to receive the item(s) on Saturday with an additional fee charged.
  • Must contact us to CONFIRM Saturday delivery. Otherwise package will presume to arrive at destination for the next business day.
  • Expect to pay double for this shipping option.

Make Time for Shipment

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Ink 4 Cakes or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

  • All products will be shipped within 24- 48 hours unless they are out of stock!
  • Smaller packages will be shipped with USPS First Class or Priority Mail . Please refer to USPS transit map and restrictions.
  • International orders will be shipped Fedex, USPS Priority Mail , First Class International or Priority Express per your request .
  • To obtain Fedex or DHL quote please click Display Rates next to carrier name

Orders to Canada

Canada orders are shipped on daily basis  and in most cases customs duty is not avoidable for larger orders . Smaller International orders less than 4lbs will be shipped First Class International and usually custom duty is not required .

  • Exact delivery time cannot be precisely given due to the Canadian Customs Duty. Your package may be withheld for various days. Please order in a timely fashion, so you allow enough time for these types of delays, which we unfortunately cannot control. For more info contact your country Customs .

International Orders

We deeply recommend FEDEX INTERNATIONAL for urgent International orders. They will deliver package to any country in less than a week, ussualy  3-5 day or 2-4 days Fedex International Priority.

  • Please note FEDEX and USPS will not deliver on Holidays.
  • Non working days must be calculated in your delivery estimate. We apologize, but there are no exceptions for Saturday, Sunday or Holiday deliveries.
  • International Orders : If your order weight more than 250lbs we can provide custom quote from Fedex International ( fast delivery 2-5 days) with door to door service and broker fees included. 
  • Fedex will act as customs clearing agent on your behalf with no additional charges except customs fees or taxes if applicable depending on current import laws in your country.

Ink 4 Cakes Team

Taxes

4/6/2006
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

4/6/2006
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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